RETURNS

*RETURNS POLICY. We want you to love your item(s). But we understand sometimes it’s not what you hoped for, so we gladly expect returns for qualifying items within 14 days of USPS delivering your order. A shipping fee of $7.00 will be deducted from your total when the return is processed. Original shipping fees are non-refundable. All items marked SALE, any accessories, Swimsuits and Bodysuits are FINAL SALE and cannot be returned. See below for additional information on qualifying items and restrictions. To start your return, please click here

Restrictions and Return Details 

  1. Order/Items must be returned within 14 days of USPS delivering your order

  2. Items must be returned in unworn condition

  3. Items must be free of stains, deodorant and makeup marks

  4. Items must be free of perfume, smoke and cigarette smell

  5. Items must be free of pet hair

  6. Items still have original tag(s) attached (if included)

  7. FINAL SALE ITEMS: ALL items marked SALE, swimsuits, bodysuits, jewelry, hats, masks and purses are FINAL SALE and not eligible for a return. 

  8. Items that do not meet the above qualifications will not receive a refund or store credit. 

 

Return Process

  1. Please fill this form to start your return.

  2. Upon submitting your online return, you will receive a return label via email. For returns, a fee of $7.00 will be deducted from your refund for the cost of shipping the item/items to return.

  3. Please place the form above inside your return parcel. All returned goods remain the responsibility of the customer until they reach Olga Beach.

  4. Once delivered, items meeting return criteria will be refunded back to the original form of payment.

  5. Please expect 3-5 business days for your return to be processed once it has been delivered.

If you have questions or need assistance with damaged or incorrect items please email us at sales@olgabeach.com

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